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NHBC Complaints Procedure

Experiencing issues with NHBC’s Claims service?
Lodge your complaint via phone on 01908 746121, email, online form, or by post. NHBC’s Consumer Affairs Team promises a fair, consistent, and prompt investigation.
They aim to acknowledge your complaint within 5 working days and resolve it within 8 weeks. If you’re not satisfied with the final response you can escalate the issue to the Financial Ombudsman Service.
Your satisfaction matters to them, so let’s ensure your voice is heard!
More info here…
NHBC Complaints Procedure