UK Nationwide professional snagging inspections | Getting the quality you deserve

Terms and Conditions

Use of The New Build Inspections Website (Section A)

In these Terms and Conditions ‘we, our, us’ refers to ‘New Build Inspections Ltd’. Acceptance of terms
By accessing the content of www.newbuildinspections.com (‘the Website’) you agree to be bound by the terms and conditions set out herein and you accept our privacy policy available at www.newbuildinspections.com/privacy.html. If you object to any of the terms and conditions set out in this agreement you should not use any of the products or services on the Website and leave immediately. You agree that you shall not use the website for illegal purposes, and will respect all applicable laws and regulations. You agree not to use the website in a way that may impair the performance, corrupt the content or otherwise reduce the overall functionality of the Website. You also agree not to compromise the security of the Website or attempt to gain access to secured areas or sensitive information. You agree to be fully responsible for any claim, expense, liability, losses, costs including legal fees incurred by us arising from any infringement of the terms and conditions set out in this agreement.

Modification

New Build Inspections reserve the right to change any part of this agreement without notice and your use of the Website will be deemed as acceptance of this agreement. We advise users to regularly check the Terms and Conditions of this agreement.
New Build Inspections Ltd have complete discretion to modify or remove any part of this site without warning or liability arising from such action.

Limitation of liability

New Build Inspections will under no circumstance be liable for indirect, special, or consequential damages including any loss of business, revenue, profits, or data in relation to your use of the Website.

Copyright

All intellectual property of New Build Inspections Ltd such as trademarks, trade names, patents, registered designs and any other automatic intellectual property rights derived from the aesthetics or functionality of the Website remain the property of New Build Inspections. By using the Website you agree to respect the intellectual property rights of New Build Inspections and will refrain from copying, downloading, transmitting, reproducing, printing, or exploiting for commercial purpose any material contained within the Website.

Disclaimers

The information is provided on the understanding that the website is not engaged in rendering advice and should not be wholly relied upon when making any related decision.
The information contained with the Website is provided on an ?as is? basis with no warranties expressed or otherwise implied relating to the accuracy, fitness for purpose, compatibility or security of any components of the Website. We do not guarantee uninterrupted availability of the www.newbuildinspections.com Website and cannot provide any representation that using the Website will be error free.

Third parties

The Website may contain hyperlinks to websites operated by other parties. We do not control such websites and we take no responsibility for, and will not incur any liability in respect of, their content. Our inclusion of hyperlinks to such websites does not imply any endorsement of views, statements or information contained in such websites.

Severance

If any provision of this Agreement is held to be invalid or unenforceable, such provision shall be struck out and the remaining provisions shall remain in force.

Governing law and jurisdiction

This Agreement will be governed by the laws of England and any user of the Website hereby agrees to be bound exclusively by the jurisdiction of English courts without reference to rules governing choice of laws.

 

 

Inspection Services Provided by New Build Inspections (Section B)

Introduction

The NBI inspector will advise the client by means of a written report as to his or her experienced opinion of the visible standard of condition of the property at the time of inspection. (No guarantee can be given or offered after this date as others may have access to the property post inspection)
Photos may be taken on site by the inspector, but will not be used without prior consent of the home owner

Any areas not inspected for any reason will be identified within the report , these may be , but are not limited to areas such as TV or telecoms which are not available or connected at the time of connection

Content

The NBI inspector will report upon the main aspects of the property to an accepted benchmark quality standard, normally the NHBC standard (in more than 96.3% of all inspections undertaken which represent good custom and practice within the industry) both internally and externally, referring to individual warranty technical standards where applicable/necessary.

Contraventions of building regulations and services codes of conduct may be commented upon where they are observed by the snagging inspector, however the inspector is performing a cosmetic and functional test of the property. This is NOT a building survey or structural survey and any inclusion or exclusion of regulatory requirements will not form part of the report.

Your builder is responsible for building to the relevant codes and the statutory building inspector is responsible for checking that regulations are met.

Other warranty company standards may and will differ from the NHBC standards and clients who hold such warranties should seek advice from NBI and the onsite inspector as to the differences between such warranties and how this may affect them.

It should not be expected that any inspection will find all snags, snagging by its nature, can be subjective in nature depending on the experience of the assessor.

Latent defects will occur over time and this is why new homes are given a 2 year warranty, because some issues such as drainage , creaky floors, defective floors will only be discovered over the course of time.

Our inspection is a snapshot in time of the property on the day of inspection.

Where inspections are undertaken pre legal completion there is a wide opportunity for other trades to follow in and cause damage or make identified items worse.

Where applicable, recommendations to the gardens, boundaries and any potential environmental impacts may considered and comments/questions raised of the builder within the report, in addition to any potential for further investigation by others arising from the inspection will be identified.

Inspections of the loft will only be taken visually from the top of a ladder to confirm the presence of insulation, structure of roof, and felt.

Due to the intense heat during summer months the thermal imaging process is limited. Between the months of May to September we do not normally undertake thermal inspections to doors and windows, ceilings, and other hidden areas, however we will check all radiators with thermal imaging cameras. If you have any questions regarding this, please ask your inspector on the day of inspection.

During the months of October to May thermal imaging is included as standard.

The performance of guttering and driveways on dry days will not be able to be assessed. Homeowners finding they have a latent defect in these areas should advise us so that we can add it to the original report, and resend to the builder and an addendum.

We will accept suggestions for changes to the report at any time post inspection, however we would recommend a discussion with the inspector or site team as to the validity of homeowner comments and the benefits of having them included in the report.

NBI will aim to deliver the report via email within 48 hours of the inspection date, in normal circumstances, and during working weekdays only ( excludes weekends and public holidays, reports will only be posted out to clients by prior arrangement ).

Fee Payment

The client will pay the advertised fee, including VAT prior to the inspection date, or by agreement with NBI , prior to issue of the snagging report.

Where the NBI inspector is unable to gain entry, refused entry by the site or is asked to leave the premises at any point during the inspection, 50% of the Inspection fee will be due (in order to recover some of our costs) so it’s up to the client to ensure that access arrangements are confirmed in writing with us , and with the builder . NBI will always confirm access arrangements, where we fail to ensure access arrangements, there will be no costs to the client as a result.

Fee Payment (Cancellation policy)

Should clients wish to cancel the inspection they can do so at any time, for any reason, there is no cancellation fee so long as the client has confirmed the cancellation with the office by telephone no later than 17:00 on the day prior to inspection.

Scope of the inspection

Will be advised on the Data sheet which accompanies the report and will vary according to the type of property inspected and the warranty

Data Protection policy

By sending a cheque for £2, we will provide all data held on any individual by this company, no financial data is kept.

Force Majeure and Inspection Schedule Adjustments

While New Build Inspections (NBI) makes every effort to conduct inspections as scheduled, unforeseen circumstances, including but not limited to severe weather conditions, natural disasters, or other events beyond our control (“Force Majeure Events”), may necessitate changes to the timing or date of an inspection.

  1. Safety First: The safety of our inspectors is paramount. In the event of adverse weather conditions or other situations that may pose a risk to the health and safety of our inspectors, NBI reserves the right to reschedule the inspection at short notice.
  2. Notification: In such cases, NBI will endeavour to notify the client as soon as reasonably possible regarding any changes to the scheduled inspection time or date.
  3. Rescheduling: We will work closely with the client to find a suitable alternative date or time for the inspection, considering the urgency and the client’s availability.
  4. Liability: NBI shall not be held liable for any delays, changes, or cancellations of scheduled inspections due to Force Majeure Events. We appreciate the client’s understanding and cooperation in these circumstances.
  5. Client Communication: Clients are encouraged to contact NBI in advance of the scheduled inspection date if they have concerns about potential Force Majeure Events or their impact on the inspection.

Company Information

New Build inspections is a trading style of NEW BUILD CONSULTANTS a Limited Liability Company, VAT Registered in the UK.

Complaints

In the event of a complaint please contact us at info@newbuildinspections.com outlining details of the complaint, and we will respond in seven days.

 

 

The Definition of a Snag

Standard Surveys & Re-inspections

The term snag or snagging refers to the matters associated with general finish of the property.

A snag is a minor imperfection or malfunction in the completion of a new build home that does not meet recognised industry standards in finishing and tolerance. Snags are typically something damaged, broken, not fitted correctly or appears unfinished.

Further snagging should be anticipated post completion by the home buyer and any list should not be considered exhaustive.

Environmental factors such as: potential for flooding, easements, wayleaves, boundaries, planning issues will not be considered as part of the inspection and home buyer should have their solicitors make the appropriate checks and filing prior to exchange of contracts.

A defect is the failure to meet the warranty requirements as stated in technical manuals.

They will not include a drone inspection, unless booked separately.

The inspection is not a building survey or a structural survey and therefore will not consider building regulations or engineering design standards.

Pre-completion Inspections

The term snag or snagging refers to the matters associated with general finish of the property.

A snag is a minor imperfection or malfunction in the completion of a new build home that does not meet recognised industry standards in finishing and tolerance. Snags are typically something damaged, broken, not fitted correctly or appears unfinished.

Further snagging should be anticipated post completion by the home buyer and any list should not be considered exhaustive.

Environmental factors such as: potential for flooding, easements, wayleaves, boundaries, planning issues will not be considered as part of the inspection and home buyer should have their solicitors make the appropriate checks and filing prior to exchange of contracts.

A defect is the failure to meet the warranty requirements as stated in technical manuals.

The standards do not require a valuation

The NHQB do not allow :

  • Use of drones for inspections.
  • Use of thermal imaging.
  • Reference to omissions in building regulations or an assessment of design or engineering.