UK Nationwide Professional Snagging Inspections | Getting the Quality You Deserve


Read some of our clients genuine experiences and learn about the outstanding service we provide. Here, our clients recount how we have enabled them to enjoy their new homes with confidence and security.

Easy to book, excellent responses, first class knowledge throughout the process. Survey was done within days, I handed the document to the developer (Jones Homes at the Grange, Last Drop, Bolton) and they didn’t argue with the findings. I have done a lot of refurbishment work myself on other properties and hadn’t spotted some of the snags. Martyn’s knowledge was impressive. I’ve had a new garage roof, looked fine to me but Martyn saw things differently, Garage door had small bits missing and water drainage issues in my garden. Any issues and Martyn is on the end of a mobile call to speak to the developer. Excellent value.


Extremely easy to book and very friendly and helpful prior to inspection. Andy, the inspector, was very thorough and explained what he was doing. He inspected on the Friday and the report was received on the Monday afterwards. The report was easy to follow with all snags explained with photographs where practicable.

Colin Shephard

“Did what they said they’d do on the side of their tin!” Excellent first response by the office at shortest notice. Excellent Survey by professional person [Tom] .. .. on a Sunday! [by request] Above and beyond the survey time allocation [c.3hrs] .. completed thorough survey in methodical sequence after having explained the why’s n wherefores. Highly recommended.


I was impressed by the speed and detail of Karen’s response when I first made contact with the company. I required some hand holding as I’d never purchased a new build property before and had lots of questions. Karen was extremely helpful with the guidance and support offered. She remained very reassuring throughout the process. The inspection was booked with ease. The inspection took place and within 48 hours I’d received a clear and concise report from Martyn. Thanks so much!

Ms Corinne Rollo

Had a snagging survey completed by Ryan who was very polite and punctual. Very knowledgeable and has gone above and beyond with their aftercare service. Including a further thermal survey conducted by Mo, who again, was really helpful and knowledgeable. Can’t thank them enough for their help in identifying many issues with my new build. Would highly recommend.


My experience with New Build Inspections Limited has been the first positive experience I’ve had in my property purchase journey. They have been responsive, helpful, honest and thorough. Special thanks to the inspector Tom Spencer who has provided honest advice, patiently explained everything and took the time to make sure he’s done the best job he could for me.
New Build Inspections have made me feel that they were on my side and really cared about the standard my property should be built to.

I arranged this at a short notice as my new built had so many snagging issues. Ryan who attended had deep knowledge of the issues and waa extremely patient in answering all my queries. He also was willing to take any further queries on phone. I would recommend Ryan and the company to all my friends and family.
Dharmin Desai

Great experience using new build inspections ltd. The inspector turned up promptly and spent several hours going through the property and taking photos for the report. He was engaging and explained everything. We presented the report to the developer and they even said how thorough it was and on one item it was a great spot. Thanks so much. Work now underway to rectify issues by the developer so very happy.

Marianne C

Martin explained everything in detail and the snagging report was excellent with clear details. Without the inspection many items would have otherwise been missed. The level of service is very professional. Highly Recommended – Responsive, helpful and attentive team. Puts mind at ease.

Gurpinder Singh

Amazing customer service. Darren attended site and was absolutely brilliant both in his service and communication.
Would definitely recommend!

Charles Board

HIGHLY RECOMMEND – Great company to work with! Responsive, helpful and attentive family team who really put my mind at ease when purchasing my first new build home. Assisted me with everything I needed to know, and offered advice that I didn’t even know I needed. They even fully refunded me for a service I had booked assuming I needed. They provided me with a pre-completion checklist that was easy to understand, recognised by my builder and acted on my behalf with any snagging issues. Thorough, friendly, efficient, well-priced and super-customer-friendly, would use again.

Jo Budge

New Build Inspections have been absolutely amazing. The snagging report was excellent with clear details and many items that would have otherwise been missed. The average person only rarely buys and new property and (not unreasonably) expects that everything be right. Whereas Builders produce many houses and incentivised to squeeze every profit margin at the expense of the buyer who has limited experience. This is where New Build Inspections can help with their reports, knowledge and experience. Martin has been exceptional, going far above and beyond the call of duty answering questions months (even years) after the reports have been completion. That level of service is rare in this day and age. I can not thank Martin and New Build Inspections enough. Highly recommended.

Tony Ward

Had a snagging survey completed by Ryan who was very polite and punctual. Very knowledgeable and has gone above and beyond with their aftercare service. Including a further thermal survey conducted by Mo, who again, was really helpful and knowledgeable. Can’t thank them enough for their help in identifying many issues with my new build. Would highly recommend.

Alison Peters

Booked an inspection but had to move the date. This was no problem and they were very helpful. The report was sent to us within 48 hours. It was detailed and easy for us to see what issues Darren had found. I recommend using new build inspections. Very professional company.

Dawn Huckerby

May I take this opportunity to thank you and Martyn for the excellent service and manner in which our job was done.My wife and me are very pleased with this, our, new home. We moved here on the 6th Dec and the move went smoothly. Just like you our removals people were excellent. Sorry I haven’t been in touch sooner. My wife and I would like to wish you all a VERY MERRY CHRISTMAS AND A HAPPY NEW YEAR. We won’t have any hesitation in recommending your company if we were asked.

Regards and best wishes
Mr and Mrs Mehta

We were very impressed with the thorough professional service supplied by New Build Inspections. We were quite amazed as to how many small snagging concerns there were, and certainly things we wouldn’t have thought of ourselves. We would definitely recommend New Build Inspections when buying a new home – the money you think you are saving by not having a thorough property survey is well spent with this company.

Steve Moad & Tanya Anglesea

May I take this opportunity to thank you and all of your staff for making this move successful and offering such a professional yet personal service. I have been impressed by your attention to detail, your ability to adapt to your clients needs and concerns regarding follow-up work. I will have no hesitation in recommending your services to anyone else in a similar situation to myself.

Mark Adams

The service we received from New Build Inspections was absolutely first class. In my view it’s more than paid for itself since their professional snagging inspector was so experienced he found defects that could have cost us many hundreds of pounds and a whole lot of grief over the coming years.

Heather Scott