UK Nationwide Professional Snagging Inspections | Getting the Quality You Deserve

About New Build Inspections

Our Mission

At New Build Inspections, our mission is rooted in a commitment to excellence. We are dedicated to providing top-tier snagging inspections throughout the UK, focusing not only on identifying issues in new build homes but also on empowering homeowners with comprehensive professional guidance.

Our team of experts supports you throughout the inspection process, offering insights and advice into new home ownership. We believe in going beyond mere defect detection; our goal is to ensure that every client receives invaluable support, clear communication, and a service that truly adds value.

By doing so, we provide not just a service, but peace of mind, reinforcing the joy and security of your new home investment. Our dedication to quality, transparency, and client satisfaction is unwavering, as we continuously strive to set the standard in snagging inspections.


Our Journey

New Build Inspections was founded in 2003 by Tony and Catrina Bright, borne out of their personal journey and challenges in the world of new build homeownership. Encountering numerous defects in their new build home, the Brights experienced firsthand the daunting challenges and frustrations that many homeowners face. They quickly recognised the complexity and difficulty in identifying and effectively addressing these construction issues.

This personal ordeal shed light on a significant gap in the market: the lack of reliable, expert snagging advice. Realising the widespread need for such a service, Tony and Catrina were motivated to fill this void. They envisioned a company that could provide expert, impartial advice to new homeowners, a guiding light through the often complex and overwhelming process of purchasing a new build home.

Driven by a desire to prevent others from facing the same struggles they did, the Brights established New Build Inspections. Their goal was to offer more than just inspections; they aimed to provide peace of mind, assurance, and a helping hand to those embarking on the often challenging journey of new home ownership. Their personal experience not only shaped the foundation of New Build Inspections but also instilled a deep understanding and empathy towards clients, which remains a core element of the company’s ethos to this day.


Our Team

At the heart of New Build Inspections lies our team, an assembly of highly skilled professionals who are the cornerstone of our exceptional service. Each member brings a unique blend of expertise with diverse backgrounds in site management, surveying, architecture, and various other facets of the construction and property industry. This diversity ensures a comprehensive understanding of the complexities involved in new build homes, enabling us to provide thorough and insightful inspections.

Our inspectors are much more than employees; they are avid industry enthusiasts and experts in their respective fields. They hold an array of professional qualifications and are active members of various esteemed industry bodies, reflecting their commitment to continual learning and staying abreast of the latest industry standards and practices. This blend of experience and ongoing professional development ensures that our team is equipped with the most up-to-date knowledge and skills to effectively assess and report on new build properties.

We take great pride in our rigorous selection process and our commitment to regular, in-depth assessments of our team members. This ensures that each inspector not only meets our high standards but also embodies our values of integrity, excellence, and customer focus. Our commitment to maintaining a team of this calibre is unwavering, as we understand that the quality of our people directly translates to the quality of our inspections and the satisfaction of our clients.

Meet the Team


Join Our Team

Are you driven by a passion for ensuring quality in new build homes? Do you have a keen eye for detail and a commitment to excellence? If so, New Build Inspections is eager to welcome like-minded individuals to our dynamic team of snagging inspectors. We are constantly in search of talented and dedicated professionals who share our ethos of delivering exceptional service and thorough inspections.

Our team members are more than just inspectors; they are advocates for quality and transparency in the new build industry. If you possess a background in construction, surveying, architecture, or a related field, and are looking for an opportunity to apply your skills in a meaningful and impactful way, we would love to hear from you.

By joining our team, you will be part of a respected and growing company, working alongside seasoned professionals. We offer a supportive environment where continuous learning and professional development are highly encouraged. This is an opportunity to not only advance your career but also to make a significant difference in the lives of new homeowners.

If this opportunity resonates with you and you are eager to contribute to a team that values quality, integrity, and customer satisfaction, please get in touch with us. Reach out to for more information on current opportunities and to learn more about our work culture. We look forward to potentially having you as part of our dedicated team, where your skills and passion can truly make a difference.



Our Specialisation

At New Build Inspections, our expertise is honed to one specific area: providing thorough and meticulous snagging inspections exclusively for new build homes. This focused specialisation is the cornerstone of our service, allowing us to channel all our efforts and resources into mastering this niche. By concentrating solely on snagging inspections, we ensure an unmatched depth of knowledge and a keen attention to detail that sets us apart in the industry.

Our commitment to this specialisation means that we are constantly updating our methods and practices to align with the latest industry standards and technological advancements. This dedication allows us to maintain exceptionally high standards in every inspection we conduct. It also ensures that our team is always equipped with cutting-edge tools and up-to-date knowledge, enabling us to identify even the most subtle issues that might be overlooked by others.

By focusing specifically on new build homes, we have developed a deep understanding of the unique challenges and common issues associated with these properties. This expertise not only enhances the quality of our inspections but also enables us to provide valuable insights and advice to our clients. Our specialisation is more than just a business choice; it’s a commitment to excellence and a promise to our clients that they are receiving the highest level of service from true experts in the field.


Our Independence

We firmly believe that your trust is the foundation of our service. Upholding this trust is paramount, which is why we operate with complete independence, ensuring our inspections and advice are unbiased and solely in your best interest. We consciously choose not to work for developers or builders, a decision that reinforces our commitment to impartiality and objectivity.

This independence is crucial in allowing us to represent your interests without any conflicts of interest. It means that our inspections are conducted with complete honesty and integrity, focusing exclusively on the quality of the property and your satisfaction as a homeowner. We understand that buying a new build home is a significant investment, both financially and emotionally, and our role is to provide peace of mind by ensuring that your investment is sound and your home is free of defects.

Our stance on independence also means that we are free to advocate strongly on your behalf. If issues are found during our inspections, we can push for resolutions without any concern for external relationships or pressures. This level of autonomy is rare in the industry and is something we take great pride in. It allows us to serve you with the highest level of professionalism and dedication, ensuring that your new home meets the standards you expect and deserve.

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Our Founders’ Insight

The inception of New Build Inspections was deeply influenced by the personal experiences of our founders, Tony and Catrina Bright, in navigating the new build buying process. Their journey, filled with its own set of challenges and learnings, is at the heart of our company’s ethos. This first-hand experience has equipped them with an authentic understanding of the anxieties, expectations, and needs that come with purchasing a new build home.

Their insights have been instrumental in shaping the way we operate and interact with our clients. It’s not just about conducting inspections; it’s about empathising with the homeowner’s journey. Our founders’ experiences have taught us the importance of not only identifying potential issues but also understanding the emotional and financial implications that come with finding a new home. This empathy is reflected in our approach to customer service – we offer support and advice that is not just professional but also personal and considerate of the unique challenges and pressures faced by new homeowners.

Their insights have guided us in fine-tuning our processes and services to address the specific concerns that arise in the new build sector. From construction quality to developer warranties and customer service, our founders’ experiences have been invaluable in developing a comprehensive and client-focused service. This deep-rooted understanding reinforces our commitment to ensuring that every client feels supported, informed, and confident in their new home purchase.


Aftercare Service

Our commitment to you extends well beyond the initial snagging inspection. We understand that identifying snags is only the first step in ensuring your new home meets your expectations. Our aftercare service is designed to actively support you in addressing and resolving these issues with the developers. We don’t just provide a list of snags; we offer solutions and assistance to ensure these issues are rectified.

Our proactive approach involves effective communication and negotiation with developers on your behalf. We have established a proven track record of efficiently and diplomatically resolving snagging issues, facilitating a smoother and more effective remediation process. Our team is skilled in articulating the concerns and requirements to developers, ensuring that they understand the importance and urgency of addressing the identified snags.

We are here to guide and support you throughout this post-inspection phase, providing expert advice and advocacy when needed. Our goal is to ease the stress and burden that often comes with the post-purchase phase of acquiring a new build home. By offering this comprehensive aftercare service, we aim to not just identify problems but to be an active part of the solution, ensuring that your new home is delivered to the standard you deserve.

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Prompt and Extensive Coverage

Our commitment is to provide both prompt and extensive coverage for snagging inspections throughout the UK. We understand that time is often a critical factor in the new build process, especially when you are eager to move into your new home. To accommodate this, we have strategically positioned our team of expert inspectors across various regions of the UK, from bustling city centres to tranquil countryside locations. This widespread presence enables us to respond swiftly to your needs, no matter where your new home is located.

Our service is designed to be comprehensive, ensuring that no stone is left unturned during our inspections. We pride ourselves on the thoroughness of our work, meticulously examining every aspect of your new build home to identify any and all snags. Our inspectors are equipped with the latest tools and technology, coupled with their extensive industry knowledge, to provide a detailed and accurate assessment of your property.

Once the inspection is complete, we prioritise the prompt delivery of our findings. Our reports are detailed, clear, and easy to understand, providing you with a comprehensive overview of the condition of your new home. We guarantee the delivery of these reports within two working days, ensuring you have the information you need quickly to make informed decisions. This swift and efficient process is part of our dedication to making the snagging inspection as convenient and stress-free for you as possible, helping to smooth your transition into your new home.


Our Experience and Impact

New Build Inspections currently assists over 1,000 homeowners per year, a testament to our growing impact and standing as a leading independent snagging company in the UK. This achievement reflects not just the volume of our work, but the depth of our commitment to providing homeowners with the highest standards of quality and service in snagging inspections.

Our extensive experience in the field, accumulated through helping a diverse range of clients, has equipped us with a profound understanding of the intricacies involved in new build properties. This experience is invaluable in identifying a wide array of potential issues, from common defects to more complex, less obvious problems that might otherwise go unnoticed. Our ability to consistently uncover and address these issues has been a key factor in our success and growth.

The trust and confidence we have built among homeowners stem from our unwavering dedication to independence and quality. We operate with a strict code of integrity, ensuring that our inspections and reports are always unbiased, thorough, and in the best interests of the homeowner. This dedication has not only earned us a reputation for reliability and professionalism but has also established New Build Inspections as a trusted name in the industry.

Our impact extends beyond individual inspections; we are actively contributing to raising the standards of quality and accountability in new build properties across the UK. Each inspection we conduct reinforces our mission to ensure that new homes are built to the highest standards, ultimately benefiting not just our clients but the industry as a whole. Our experience and the positive outcomes we’ve facilitated for over a thousand homeowners in the past year alone serve as a driving force, motivating us to continue our work with passion and professionalism.

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The Benefits of Our Service

Our service offers numerous benefits designed to significantly enhance your experience as a new homeowner. Firstly, our comprehensive snagging inspections are geared towards saving you both time and money. By meticulously identifying defects at an early stage, we help prevent the need for complex and expensive repairs in the future. Addressing these issues promptly with the developer can lead to quicker resolutions, avoiding the inconvenience and additional costs associated with longer-term problems.

Furthermore, our expertise in the field of new build inspections offers you invaluable peace of mind. Knowing that your new home has been thoroughly checked by professionals and meets high-quality standards can alleviate the anxiety often associated with such a significant purchase. Our detailed reports provide you with a clear understanding of the condition of your property, empowering you to make informed decisions and ensuring that any necessary rectifications are made by the developer before they become more serious concerns.

In addition to these practical benefits, our service also contributes to your overall satisfaction and confidence in your new home. The assurance of knowing that your property has been inspected by independent experts can significantly enhance your enjoyment and comfort in your new living space. This peace of mind is not just for the present but extends into the future, as you can rest assured that your investment is sound and your home is a safe and quality environment for you and your family. Our service is more than just an inspection; it’s a commitment to ensuring that your new home is a source of pride and joy for years to come.


Media Presence and Advocacy

New Build Inspections boasts a strong media presence and established links with national press, which play a crucial role in our advocacy efforts for homeowners. Our frequent features in reputable publications not only raise awareness about the importance of snagging inspections but also amplify our ability to advocate for homeowners, especially in challenging situations. This visibility in the media is not just about publicity; it’s a powerful tool that enables us to highlight issues and drive positive change in the industry.

When homeowners face extreme cases where developers are unresponsive or reluctant to address significant defects, our media connections become an invaluable asset. Through these channels, we can bring attention to these issues, applying pressure where needed to ensure that homes are brought up to the required standards. This level of advocacy goes beyond the scope of traditional inspections, reflecting our commitment to protecting the interests of homeowners and upholding the quality of new build homes.

Our media presence helps to educate the public and potential homebuyers about their rights and the standards they should expect in new build properties. By sharing our insights and experiences in a public forum, we help to inform and empower consumers, contributing to a more transparent and accountable housing market. Our role in the media is not just as inspectors but as champions for quality and fairness in the new build sector, ensuring that every home we inspect meets not only our high standards but also the expectations and needs of those who will call it home.

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