NHBC Standards for External Masonry Walls
External masonry walls do more than hold up your roof—they protect against weather, keep heat in, and prevent damp. Yet they’re one of the most common sources of defects in new builds.
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Understanding Drainage Below Ground
If you’ve recently purchased a new build home, you’re likely focused on the visible aspects of your property, the beautiful kitchen, the spacious living areas, or perhaps the landscaped garden. But beneath your feet lies one of the most critical systems in your home: the below-ground drainage network. While invisible […]
NHBC Dispute Resolution Service: Your Guide to Resolving Builder Disputes
Our comprehensive guide explains the essential steps to document issues properly, engage with the resolution process, and understand what this service can and cannot address.
NHBC Standards for Concrete and Reinforcement
The NHBC Standards provide requirements for concrete and reinforcement work in Chapter 3.1, and we’ve created a detailed guide breaking down these requirements in clear, understandable terms.
Common Mortar Issues in New Build Properties
In our extensive experience inspecting new build properties across the UK, we frequently encounter mortar-related issues that could have been prevented with proper quality control. One of the most frequent issues we discover is inconsistent mortar mix throughout the property. You might notice this as variations in colour across your […]
What Are The Key NHBC Inspection Stages?
The National House Building Council (NHBC) plays an important role in maintaining the quality of new build homes across the UK. One of the most important aspects of their work is the inspection process that every new home must undergo to achieve the Buildmark warranty. This inspection regime is designed […]
Essential Questions to Ask Before Buying a New Build Home
Purchasing a new build home requires careful consideration. With the increasing popularity of brand new properties, it’s important to arm yourself with the right information before making such a significant investment. To help you in this process, we’ve compiled a list of essential questions to ask when considering a new […]
Record Home Moves Predicted This August
As the most popular month for home moves approaches, with Friday, 30th August predicted to be the busiest day of the year, homebuyers are urged to consider the importance of snagging inspections. This call to action follows news from the HomeOwners Alliance (HOA), which highlights the significant number of moves […]
Understanding and Mitigating Settlement and Cracking in Your New Build Home
Settlement in a new build home refers to the natural adjustment period during which a newly erected house adapts to its foundational and environmental factors. Over time, as the underlying soil compresses and stabilises, there may be a slight shifting or sinking of the house. This process, known as settlement, […]
Complaint Handling for New Home Buyers
Purchasing a new home is an exciting journey, but it can also lead to unexpected challenges, particularly when disputes with builders arise. For new home buyers, understanding how to handle complaint mechanisms is essential. Effective resolution of these disputes ensures that your rights are protected, and you can enjoy your […]